Second medical opinion

We generally seek advice on a broad basis with important decisions in day-to-day life. You should also use the second medical opinion as an opportunity for additional information on health matters. Here are some questions that can be answered during a second opinion: 

A second medical opinion is the additional medical assessment of the initial diagnosis provided by a second doctor before a scheduled operation or medical treatment. Depending on the surgical field, in up to 50% of the cases, the doctor providing the second opinion will advise another therapy other than the operation. You, however, are always free to decide how you subsequently would like to proceed. Any possible treatment would not be carried out by the doctor providing the second opinion. This way, a neutral assessment is guaranteed.

 

CONCORDIA pays for the second opinion

For persons insured with PREMIUM, CARE or GENERAL Hospital Insurance, CONCORDIA incurs the costs of a second medical opinion before an operation. This includes a file review by the second doctor of the findings of the first doctor (without deductible or retention fee). If new or additional exams, for example x-rays or laboratory work, are needed, they are invoiced by the second doctor (with deductible and retention fee). To request a second medical opinion, there are two ways open to you:

2. By telephone with the health insurance doctor service at CONCORDIA
If a second opinion is indicated, your questions will be answered and cleared up in a personal discussion.  The further course of action is determined together. 

CONCORDIA
Health Insurance Doctor Service
Bundesplatz 15
6002 Lucerne
Telephone +41 41 228 01 11 (main line)