High level of satisfaction among CONCORDIA customers
Once again, CONCORDIA is certainly delighted over excellent ratings and satisfied customers.
More than 2,400 people from all language regions in Switzerland were polled for the survey from comparis.ch. In the course of this, the competence and commitment of the health insurance fund employees, the satisfaction with the statements, and the comprehensibility of customer information were assessed.
moneyland.ch performed an inquiry regarding satisfaction in the context of more than ten factors. Among the satisfaction factors elicited were the friendliness and commitment of the insurance staff, accessibility, response speed, price-performance ratio, fairness with payments, speed of payments, comprehensibility of customer information as well as general satisfaction factors.