High level of satisfaction among CONCORDIA customers

Once again, CONCORDIA is certainly delighted over excellent ratings and satisfied customers.


comparis label More than 2,400 people from all language regions in Switzerland were polled for the survey from comparis.ch. In the course of this, the competence and commitment of the health insurance fund employees, the satisfaction with the statements, and the comprehensibility of customer information were assessed.


moneyland.ch performed an inquiry regarding satisfaction in the context of more than ten factors. Among the satisfaction factors elicited were the friendliness and commitment of the insurance staff, accessibility, response speed, price-performance ratio, fairness with payments, speed of payments, comprehensibility of customer information as well as general satisfaction factors.

We would like to thank everyone who participated in the survey for the positive rating. It urges us to continue to accord greater importance to service quality and to be there with commitment and first-class service for our private and corporate customers.